{"id":12651,"date":"2025-06-04T16:12:17","date_gmt":"2025-06-04T10:42:17","guid":{"rendered":"https:\/\/thecatalystonline.com\/?p=12651"},"modified":"2025-06-04T16:12:17","modified_gmt":"2025-06-04T10:42:17","slug":"ai-literacy-becomes-the-new-workplace-essential","status":"publish","type":"post","link":"https:\/\/catalyst2.paperboats.in\/?p=12651","title":{"rendered":"AI literacy becomes the new workplace essential"},"content":{"rendered":"
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Image Credit: Nathalie Scardino, President and Chief People Officer at Salesforce<\/figcaption><\/figure>\n<\/div>\n\n\n

Salesforce\u2019s <\/a>latest research, which surveyed 200 global human resource executives, reveals that\u00a0digital labor<\/a>\u00a0isn\u2019t just a trend \u2014 it\u2019s a business strategy revolution. With AI<\/a> agent adoption expected to jump 327% over the next two years, leading to a productivity gain of 30%, HR leaders are reimagining the way organization’s structure and skill their workforce. The findings reveal that CHROs expect to redeploy nearly a quarter of their workforce worldwide as their organizations implement and embrace digital labor.<\/p>\n\n\n\n

The study also highlighted a growing focus on AI reskilling programs<\/a>. More than four in five HR chiefs are or are planning to reskill their workers to be more competitive in a market shaped by AI agents. Most of these leaders also agree that soft skills \u2014 like relationship building and collaboration \u2014 will be even more critical as humans work alongside agents.<\/p>\n\n\n\n

Why it matters:<\/strong> HR leaders agree the workforce will be made up of humans and agents in the next five years. And yet, 85% say their organizations have yet to implement agentic AI and 73% say employees don\u2019t yet understand how digital labor will impact their work. As agentic AI reshapes the workplace \u2014 and the skills workers need to succeed \u2014 understanding how HR leaders are ensuring organizational resilience is critically important.<\/p>\n\n\n\n

Salesforce perspective:\u00a0<\/strong>\u201cWe\u2019re in the midst of a once-in-a-lifetime transformation of work with digital labor that is unlocking new levels of productivity, autonomy and agency at a speed never before thought possible,\u201d said Nathalie Scardino, President and Chief People Officer at Salesforce<\/strong>. \u201cEvery industry must redesign jobs, reskill and redeploy talent \u2013 and every employee will need to learn new human, agent and business skills to thrive in the digital labor revolution.”<\/p>\n\n\n\n

Customer perspective: <\/strong>“The survey indicates that the current generation of leaders will be the last to manage human-only workforces,\u201d said Greg Shewmaker, CEO of r.Potential. \u201cBusiness leaders are under pressure to navigate their organizations through growing uncertainty and complexity. We are at a pivotal moment for the future of work, which depends on embracing AI adoption with a solid framework for human-AI agent collaboration.\u201d<\/p>\n\n\n\n

By the Numbers:<\/strong><\/h4>\n\n\n\n

HR leaders believe digital labor is the future and its integration is critical to their role<\/strong><\/p>\n\n\n\n